Privacy Policy
Last updated: 16 December 2025
1. Introduction
This Privacy Policy explains how Maddock & Co UK Ltd (“we”, “us”, “our”) collects, uses, stores and protects personal data when you visit our website or contact us. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection legislation.
This policy applies to all visitors to our website and to anyone who provides personal data to us via the website, email, telephone, or other means.
2. Who We Are (Data Controller)
Maddock & Co UK Ltd
46 Beaumont Road, London, SW19 6RG
Company number: 11739270
Email: info@maddockandco.com
Telephone: 0779 619 3915
For the purposes of UK data protection law, we are the data controller.
3. Personal Data We Collect
We may collect and process the following types of personal data:
- Identity data – name, job title, business name
- Contact data – email address, telephone number, postal address
- Business information – information relating to your business or enquiry
- Technical data – IP address, browser type, operating system, device information
- Usage data – information about how you use our website
- Communications data – emails, contact form submissions, and correspondence
We do not knowingly collect personal data relating to children.
4. How We Collect Personal Data
We collect personal data when you:
- Complete a contact or enquiry form on our website
- Contact us by email or telephone
- Engage our services
- Subscribe to updates or communications (where applicable)
- Browse our website (via cookies and similar technologies)
5. How We Use Your Personal Data
We use your personal data for the following purposes:
- To respond to enquiries and provide information about our services
- To provide professional services to clients
- To manage our business relationship with you
- To comply with legal and regulatory obligations (including AML requirements)
- To improve our website and services
- To maintain website security and prevent fraud
6. Lawful Bases for Processing
Under UK GDPR, we rely on the following lawful bases to process personal data:
- Contract – where processing is necessary to perform a contract or take steps before entering into a contract
- Legal obligation – where we must comply with a legal or regulatory requirement
- Legitimate interests – where processing is necessary for our legitimate business interests and does not override your rights
- Consent – where you have given clear consent (for example, optional marketing communications)
You may withdraw consent at any time.
7. Sharing Your Personal Data
We may share your personal data with:
- Professional advisers (such as accountants, legal advisers, or insurers)
- IT and website service providers
- Regulatory or law enforcement bodies where legally required
We do not sell personal data to third parties.
All third parties are required to respect the security of personal data and to process it in accordance with the law.
8. International Transfers
We do not routinely transfer personal data outside the UK. Where any data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR.
9. Data Security
We have appropriate technical and organisational measures in place to protect personal data against unauthorised access, alteration, disclosure or loss. Access to personal data is limited to those who need it for legitimate business purposes.
10. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, tax, and professional obligations.
Retention periods may vary depending on the nature of the data and our legal obligations.
11. Your Data Protection Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request erasure of personal data (where applicable)
- Request restriction of processing
- Object to processing based on legitimate interests
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
The ICO can be contacted at: www.ico.org.uk
12. Cookies
Our website uses cookies to enhance user experience and analyse website usage. You can control cookies through your browser settings.
13. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy policies or practices of third-party sites.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle personal data, please contact:
Email: info@maddockandco.com
Telephone: 0779 619 3915